jillip Privacy Policy

This Privacy Policy ("Policy") describes how jillip ("jillip," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "Player") who access or use the jillip online casino platform available at jillip.com and any associated mobile-optimized interfaces (collectively, the "Platform").

By registering an account on jillip or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the jillip Platform.

This Policy should be read together with jillip's Terms and Conditions, which govern your use of the Platform and are incorporated herein by reference.

1.Who We Are

jillip is an online casino platform operated for and primarily serving players in the Philippines. jillip is committed to protecting the privacy and personal data of all users of the Platform in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

For the purposes of this Policy, jillip acts as the personal information controller in respect of the personal data it collects from players and users of the Platform.

2.Data We Collect

jillip collects the following categories of personal data from players and users of the Platform:

3.How We Collect Data

jillip collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated Collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from payment processors; and, where applicable, data from regulatory authorities in connection with compliance obligations.

4.How We Use Your Data

jillip uses the personal data it collects for the following purposes:

• To create, manage, and maintain your jillip player account.
• To verify your identity and age in compliance with KYC requirements and Philippine gaming regulations.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities.
• To operate and improve the jillip Platform, including game performance, user experience, and technical infrastructure.
• To administer bonuses, promotions, and loyalty programs.
• To monitor gaming activity for responsible gaming purposes and to apply player protection tools where appropriate.
• To communicate with you regarding your account, transactions, promotions, and Platform updates.
• To comply with applicable legal and regulatory obligations, including reporting requirements under Philippine law.
• To resolve disputes and enforce jillip's Terms and Conditions.

5.Legal Basis for Processing

jillip processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing required to perform the contract between you and jillip — including account management, payment processing, and game operation.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and regulatory reporting.
• Legitimate Interests: Processing necessary for jillip's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights.
• Consent: Where jillip relies on your consent as the legal basis for processing (for example, for certain marketing communications), you may withdraw that consent at any time by contacting support or updating your account preferences.

6.Data Sharing

jillip does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jillip may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services used to confirm your identity and age in compliance with regulatory requirements.
• Fraud Prevention & Security Services: Service providers that assist jillip in detecting and preventing fraudulent activity, money laundering, and unauthorized access.
• IT & Infrastructure Providers: Cloud hosting, data storage, and technical infrastructure providers who process data on jillip's behalf under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where disclosure is required by law or court order.
• Professional Advisers: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

7.Data Retention

jillip retains your personal data for as long as your jillip account remains active and for such additional period as is required to comply with applicable legal and regulatory obligations. In particular:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity records are retained for a minimum of three (3) years from the date of the activity.
• Customer support communications are retained for a minimum of two (2) years from the date of the communication.

Upon expiry of the applicable retention period, jillip will securely delete or anonymize your personal data in accordance with its data disposal procedures, unless further retention is required by law.

8.Data Security

jillip implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jillip's servers.
• Encryption of sensitive data at rest, including financial data and government ID information.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Multi-factor authentication for administrative access to jillip's systems.
• Incident response procedures for the detection, reporting, and remediation of personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jillip will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

9.Cookies & Tracking Technologies

jillip uses cookies and similar tracking technologies to operate and improve the Platform, to remember your preferences, and to analyze how the Platform is used. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These cookies cannot be disabled. They include session management, authentication, and security cookies.
• Functional Cookies: Used to remember your preferences and settings, such as language and display preferences, to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, enabling jillip to identify areas for improvement. No personally identifiable information is shared with analytics providers.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jillip Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

10.Your Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jillip:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jillip holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to jillip's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data on grounds relating to your particular situation, where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jillip has violated your data privacy rights.

To exercise any of the above rights, please contact jillip's Data Protection Officer at [email protected]. jillip will respond to all verified data rights requests within thirty (30) days of receipt.

11.Children's Privacy

The jillip Platform is strictly intended for individuals aged 21 years and above. jillip does not knowingly collect personal data from individuals under the age of 21. If jillip becomes aware that personal data has been collected from a person under 21, such data will be deleted promptly and the associated account will be closed.

If you are a parent or guardian and believe that your child has provided personal data to jillip, please contact us immediately at [email protected] so that we can take appropriate action.

12.Policy Updates

jillip reserves the right to update or amend this Privacy Policy at any time. When material changes are made, jillip will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.

Your continued use of the jillip Platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how jillip protects your personal data.

13.Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or jillip's data processing practices, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Live Chat: Available 24/7 via the jillip Platform
• Response Time: Within 30 days for data rights requests; within 48 hours for general privacy inquiries (Philippine Standard Time)

This Privacy Policy was last updated on January 1, 2026. Previous versions are available upon request.